It really has offered our staff, especially during current conditions of working remotely and the uncertainty of being able to go to the office, to seamlessly continue to service the membership, knowing that our telecom services are fluid, whether they're in the office at home, working on their laptop, or working from their cell phone.
It added peace of mind to the executive group, fund administrators, and really anyone that supports the membership that, people's problems are still being answered. And now their number one way of communicating with the building and with staff via telephone had no interruption.
We were really deficient in a lot of features and flexibility in our old system. In sitting as the head of it, that falls on my lap and, being able to offer essentially, almost like the Cadillac version of the phone system where, you know, the flexibility of the calls, seeing your voicemails, being able to text with people via an included inclusive app, that's a home run, so it really shows that we're on more of the cutting edge of technology versus the bleeding edge.
I would say it's fantastic. I've had so many discussions with colleagues at other companies that are evaluating phone systems and, I can't talk more highly about 3CX and what it offers. It's really, a no brainer for us, and there really isn't anything that we would consider at this time or probably ever to be quite honest.