People hate automated phone systems.

They feel unwelcome, in a cold world that doesn’t care about them or value their time.

They need you and your business to help them quickly.  Whether you’re a law firm or hospital, or small business, you hold the keys to help people grow.

People like you are driven and hardworking.  You care about your customers and it keeps you pushing every day to grow your business and help them succeed. You’ve put in countless hours making relationships and answering the phone whenever it rings.  You’ve found new ways to adapt and stay ahead of the curve.

But behind it all, you have one lingering question:
How do I know my customers are happy and our employees are taking care of customers like I do?

You know what it takes to support your customer and to help them in person, but making them feel comfortable over the phone is stressful and takes its toll on both you and them. When the phones are ringing, business is happening, but when they don’t stop ringing you find yourself buried under a stack of sticky notes and to-do lists, things fall through the cracks and people get upset.
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The feeling of losing customers is terrifying.  It feels like your business is being hijacked by outdated technology and clunky landlines.  Your antiquated phone system is pushing customers away and driving them nuts.

Here’s the truth: many businesses lose customers because their phone system doesn’t work for them.  It works against them by bouncing customers through endless loops of obnoxious hold music and sends them to the wrong extensions. Who can blame them for giving up and calling the next business on google.

Humans are meant to connect.  The way we connect is through verbal and written communication.

You need a phone system that works for you, not against you. Connecting people to each other helps people and business flourish.  

A phone system that works for you will help you find more leads, close more deals, keep employees happy.  It helps you also track their successes, and aid in their training and development.  What we’ve found is a series of “Hot buttons” or key features that will make your business more successful and a better place to work for your employees.  These are buttons you can push over and over that will make you more successful in business.

Stop wasting your time trying to work out the kinks in your clunky old phone system and wearing out your IT department trying to rework ring groups.  You need a guide, someone who knows the right steps to connect your customers to your business using an integrated phone system.

That’s why you need C-Flex to guide you through the process of implementing your new phone system and helping your staff thrive.  For almost 40 years, we’ve installed and maintained phone systems that help businesses thrive.  We have tens of thousands of extensions that are connecting customers with business leaders and helping them avoid frustration.  After using our integrated phone system, our customers decrease frustration and shorten wait times for their clients and see their phone system help convert and close more business.

Don’t take our word for it, listen to our customers own words after using C-Flex:

David Melendez, with Ferrari North America says, “Cortel has brought our monthly Windstream telephone bill down from $2,176 to $818.  Cortel Technologies has been our trusted vendor for more than 10 years.  Andrew and his team are fantastic.”    

Steven Alter, the Director of Information Technology with the MET Council says, “Cortel is our hero.  They delivered a solution almost overnight during a crisis with our previous carrier and saved us from experiencing a prolonged outage of the life-critical services we provide to vulnerable communities.  Cortel SIP also cut our monthly bill from $2,389 to $1,001.”

Our phone systems are specifically designed to help connect every employee.  You are able to see who answers their phones most often and how active your salespeople are.  Whether you’re only needing a few extensions or scaling your business and moving employees home, we have a phone system that will help fit your needs gathered or remote.
‍The secret to saving money on your phone system is paying per user, per month.

‍At $22/per user, per month, you will be able to call, video chat, or text any line from any phone, tablet or computer in your business.

Getting started with C-Flex is simple

1. Schedule a demo and see how amazing life can be with C-Flex.

2.We’ll Assess your business, and find the right system and features

3.Plan your launch, when we’ve created the plan and we’ll set a launch date that is seamless, so your business never misses a beat.

We understand the complexity and frustration of moving phone systems but with C-Flex,  you will never be tied to expensive desk phones again, you are able to future-proof your phone system.  Having phones tied to software, not hardware, makes you easy to get a hold of, especially when employees are working from home.  We believe in software, not hardware for connecting people in a digital world.  

A phone system like this often comes with a lot of questions, like:

‍How much do the phones cost? We charge $22/per user per month, but the more you grow, the less you pay. C-Flex is software based and doesn’t require landlines or hardware.  You can use the app on your phone or computer to send and receive calls, texts and video calls. You will save THOUSANDS of dollars with a future-proof phone system.

‍I’m hesitant, I hate messing with our systems. How long does it take to set up? In most cases, we are able to design and launch your entire phone system within 30 days. We’ve helped thousands of customers launch systems.

‍What if I don’t need all the features? We hate being nickel and dimed too, so we offer you all of our services for one price per user.  We want you to have all the tools you need to grow your business.  We do have several additional features like Business Texting for all users, Contact Center Agent and Transcript Call Recording.  We will get to the bottom of what you need and what you don’t. If you stay with your current phone system, your customers will be driven to frustration when their calls drop or they get sent to the wrong extension.  

If you’re tired of frustrating your customers and wasting money year after year on desk phones, it’s time to come home to C-Flex.  The neverending expenses of traditional phone systems will bleed you dry and eat up profit, start working with C-Flex today to map out your new phone system and create a plan to launch.