Bring your communications and collaboration platform into the cloud for better mobility, quality, simplicity and reliability—all at a lower cost than a premises-based system. You can add offices, users and features easily to grow and customize your communications for a true competitive advantage.
MiCloud Business Benefits
Be More ProductiveBring all of your communications tools into one cloud and one application for a seamless experience on any device, anywhere in the world. Easily manage voice, email and IM from a single screen to reduce management complexity and boost productivity.
Deliver Better Customer ServiceIntegrate MiCloud Business with your contact center to deliver a superior customer experience, including CRM and Salesforce integrations, so you can link customers and data in real time.
How it all works
With MiCloud Office, you get a business phone system that just works, but for those of you interested in what’s under the hood, let’s break it down. The brains of the system reside in our geo-redundant data centers and continue to provide service even in the rare event one goes down. Information and voice calls securely traverse the public Internet to reach their final destination using voice over Internet protocols (VoIP). Employees enjoy the same communications functionality regardless of whether they’re are in an office, on the road, or working from home.
MiCloud-Call-Accounting-90xMiCloud Call Accounting
MiCloud-Call-Recording-90xMiCloud Call Recording
MiCloud-Video-90pxMiCloud Vidyo Collaboration
MiCollab for MiCloud BusinessMiCollab for MiCloud Business
PC Softphone and PC ClientPC Softphone and PC Client
Web ClientWeb Client
MiCloud Contact CenterMiCloud Contact Center
MiCloud Contact Center LiveMiCloud Contact Center Live
For four straight quarters, cloud communications users around the world have chosen Mitel more than any other brand. -Synergy Research Group