Hyatt Hotels Corporation

Hyatt Hotels Corporation needed a communications solution that could provide the round-the-clock exceptional customer experience they built their reputation on.

“The hospitality business is always on. We’re 24 by 7 by 365-day business. One of the reasons we selected Mitel is because of that market presence, and the understanding of the hospitality industry,” said Jeff Bzdawka, Senior Vice President of Global Hotel Operations.

Goals

  • Provider who understands hospitality

  • Ease of use

  • Mobility

  • Cost efficiency

Results

  • Consistent global experience

  • Reduced costs

  • Reliable contact and access

  • Integrated solution

  • Growing mobility

  • Global vision

  • Understands hospitality

  • Market presence

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