Service Request placed through our website will be responded to with an email confirmation and a ticket number within 24 hours.

If you need emergency service, please do NOT use these forms – contact our service department directly.

Service Requests may be billable based on your support contract. If you have a question about billing please contact Customer Service at (212) 627-0300 or email customerservice@cortel.com. Opening a Service Request is considered acknowledgement that any parts and/or labor may be billable.